Oakham Hot Desk Hub

frequently asked questions

Do I need to book a desk in advance?

Yes, you can book a desk in advance, but it’s not always necessary. At the Oakham Hot Desk Hub facility, we offer both options to accommodate your needs.

  1. Advance Booking: If you prefer the peace of mind of having a guaranteed desk when you arrive, you can reserve a desk in advance. This can be done by emailing us, indicating your required date and the desk of your choice. Advance booking ensures that you have a dedicated workspace waiting for you, and it’s particularly useful during peak hours or when you have specific preferences. Our monthly packages offer more competitive rates and best economic value for you.
  2. Walk-In Availability: We also understand that flexibility is key for many of our clients. If you’re more spontaneous or don’t want to commit to a specific schedule, you’re welcome to walk in and use any available desks on a first-come, first-served basis. Our hot desking setup typically has a mix of reserved and unreserved desks, so there’s a good chance you’ll find a spot even without a reservation.

So, whether you like to plan ahead or need the freedom to decide on the spot, we have options that cater to both preferences.

At Oakham Hot Desk Hub, our standard hot desking hours are from 8:00 am to 6:00 pm from Monday to Friday. During this time, you can access your hot desk and make use of all the amenities and services we offer.

For those who prefer extended hours, we also provide an option for early or later access to our hot desking space. This means you can work at any time of the day or night, including weekends and holidays.

We understand that different clients have different schedules, so we aim to provide options that suit a variety of needs.

If you have specific questions about our hours of operation or need further information, please feel free to contact our support team at hello@oakhamhotdeskhub.co.uk, and we’ll be happy to assist you.

At Oakham Hot Desk Hub, we offer multiple convenient payment options to suit your preferences.

  1. Monthly Membership: Many of our clients opt for a monthly membership plan. With this option, you’ll be billed on a recurring basis, typically at the beginning of each month. This provides you with consistent access to our hot desking facilities without the need to make individual payments for each visit.

  2. Pay-As-You-Go: If you prefer a more flexible arrangement, we also offer a pay-as-you-go model. With this option, you pay only for the days you use our hot desking services. You can settle your payment at the end of each visit, making it a great choice for occasional users.

  3. Online Payments: We make it easy for you to pay online through our secure payment portal. Simply log in to your account, select your preferred payment method, and complete the transaction. We accept various payment methods, including credit cards, debit cards, and electronic fund transfers.

  4. In-Person Payments: If you’d like to make payments in person, our front desk staff will be happy to assist you. You can settle your dues during your visit using cash or credit/debit cards.

  5. Receipts and Invoices: We provide detailed receipts and invoices for all payments made, ensuring transparency and record-keeping for your financial records.

Please note that specific payment methods and billing cycles may vary depending on the membership plan you choose. If you have any additional questions or require assistance with payment-related matters, please don’t hesitate to reach out to our support team, and we’ll be glad to help.

 
 
 

Absolutely, at Oakham Hot Desk Hub, we offer a range of facilities and amenities to enhance your hot desking experience.

In addition to your hot desk, you’ll have access to various common areas and amenities within our workspace, including:

  1. Meeting Rooms: We provide well-equipped meeting rooms that you can reserve for presentations, discussions, or client meetings. These spaces are available at an additional cost and can be booked online.
  2. Kitchen Area: Our workspace includes kitchen areas stocked with complimentary coffee, tea, and sometimes snacks. You can also enjoy your meals in our comfortable kitchen area.
  3. Printer: For your printing, we offer access to a high-quality printer. Some plans may include a certain number of free prints, while additional usage may incur a fee.
  4. High-Speed Internet: We understand that a reliable internet connection is crucial for productivity. Our hot desking area is equipped with high-speed Wi-Fi to ensure a seamless work experience.
  5. Phone Booths: Small executive offices are available for taking calls or video conferences without disturbing others in the shared workspace. These are rented out at an additional hourly fee.
  6. Mail and Package Handling: If you require a business mailing address, we can assist with mail and package handling services, ensuring that your deliveries are received securely.

Please note that the availability of these facilities may vary depending on your membership plan and location. Some amenities may be included in certain plans, while others may require an additional fee. We’re committed to providing you with a productive and comfortable workspace, so if you have specific questions about accessing these facilities, feel free to contact our team for more information or to make reservations.

Yes, you are welcome to bring your own equipment to personalize your workspace and enhance your productivity.

At Oakham Hot Desk Hub facility, we understand that everyone has unique preferences and requirements when it comes to their work setup. You’re free to bring your own equipment, such as monitors, keyboards, ergonomic chairs, or any other accessories that help you work more comfortably and efficiently.

Here are a few things to keep in mind when bringing your own equipment:

  1. Compatibility: Ensure that your equipment is compatible with our workspace infrastructure. Most personal devices can be easily connected to our workstations, but it’s a good idea to check in advance.
  2. Security: We take security seriously, so please be responsible for your personal equipment’s safety. We provide secure storage options for small items, but larger equipment like monitors may need to be taken with you when you leave.
  3. Noise Considerations: While personalizing your workspace is encouraged, please be mindful of noise levels and the comfort of those around you. Headphones are often a good solution for keeping your workspace quieter.
  4. Workspace Cleanliness: Keep your workspace clean and tidy, and remember to remove your equipment when you’re done for the day.

We want you to feel at home and be as productive as possible, so bringing your own equipment is an excellent way to achieve that. If you have any questions or specific requirements regarding bringing your equipment, feel free to reach out to our support team, and we’ll be happy to assist you.

 
 

Absolutely! We’re here to assist you. If you have any more questions or need further information, please don’t hesitate to reach out to our support team. We’re always ready to help and provide you with the answers you need to make the most of your hot desking experience. Feel free to call us at 01572 770 598 or email us at hello@oakhamhotdeskhub.co.uk to get in touch. Your satisfaction is our priority, and we’re here to ensure you have a productive and comfortable workspace.